If for any reason you are unable to make your appointment, please note that your booking deposit is non-refundable.

However, at our discretion if more than 48 hrs notice is given then you are entitled to re-book an appointment with same booking deposit already paid.

Please note: All pre -paid bookings need to be re-scheduled within 3 months from first appointment and if 2 dates cancelled, new payment will be charged.

If a style consultant needs to cancel an appointment, you are automatically entitled to full refund or alternatively you can re-book your appointment  at first possible instance convenient for you, within same fee paid.